What do I do if my order was damaged in shipment?

Orders are guaranteed to arrive in good condition to your door. Specific delivery instructions are listed on the packing slip on the outside of the package. Please take the time to read these instructions BEFORE signing for your package. If damage is immediately noticeable, simply refuse the package and contact our office immediately. We will ship a replacement order out right away. If the package is left at your door or in another location and you were not required to sign for the package, please contact our office immediately upon noticing any damage.