Holiday Shipping Information
We are very busy processing orders to ensure delivery before the holidays. In general, we do our best to ship orders eligible orders the next business day*.
Please note that there will be no Guaranteed delivery services from Friday, November 24th, 2023 to Sunday, December 31st, 2023. You can read more about this at FedEx by visiting their website. A complete guide to the FedEx year-end holiday schedule can be found online Holiday Service here.
We provide an estimated shipping date, so that you know where your order falls in our production line. Our team always does their very best to ship your order ahead of or within the estimated date range, however, sometimes orders may take longer than anticipated. Our goal is to exceed your expectations, but we will never compromise quality to meet a deadline. Our estimated shipping date is not a guarantee.
Please refer to the following guide when choosing a shipping method:
Shipping Option Required For Delivery By Friday, December 22nd***
| Last Projected Ship Date | Fri Dec 15 | Sat Dec 16 | Sun Dec 17 | Mon Dec 18 | Tue Dec 19 | Wed Dec 20 | Thu Dec 21 | Fri Dec 22 |
|---|---|---|---|---|---|---|---|---|
| FedEx Standard Overnight | ✓ | |||||||
| FedEx 2nd Day | ✓ | |||||||
| FedEx Express Saver | ✓ | |||||||
| FedEx Ground (Commercial Locations) | ✓ | |||||||
| FedEx Home Delivery | ✓ |
*If your order is made up of pieces with any of the following options, additional fabrication time of 2-3 business days is to be expected: Orders with any pieces in 5/32″, 3/8″ or 1/2″ Tempered Glass, shapes other than Square/Rectangle, glass with any edge work, other than a seamed edge, pieces that require hole drilling, Insulated Units, Laminate, and Tempered-Laminate. If your order requires you to submit a pattern to us, please submit it as soon as possible so there will be no delay in processing your order.
**Our office and shop will be closed Monday, December 25th – Tuesday, December 26th, 2023. Orders placed during this time period will begin to be processed on Wednesday, December 27th, 2023. We will also be closed Monday, January 1st, 2024. Orders placed during this time period will begin to be processed on Tuesday, January 2nd, 2024. Orders will be processed in the order received with priority given to those with express shipping. We will make every effort to process all orders placed during the holiday shutdown by Wednesday, January 3rd, 2024. You will receive order confirmation and shipping confirmation emails to update you on the status of your order. Please be sure to check out the following FAQ regarding email communication from One Day Glass: What do I do if I didn’t receive my order confirmation or shipping confirmation emails?
***FedEx Ground dates are only estimates and not guaranteed dates. This year FedEx has suspended all guaranteed dates. Please treat guaranteed dates as a projected targeted date. Ship early to insure on time delivery. If a guaranteed date is required please use FedEx Saver, FedEx 2nd Day, or FedEx Next Day Air Service.
We are not responsible for local weather delays or if extra delivery time is required to deliver to rural addresses or addresses in Alaska or Hawaii.
This information supersedes any data provided by the estimated shipping/delivery estimates provided upon checkout.